Frequently asked questions

While other companies provide a comprehensive database of electronic components, Luminovo goes beyond just data.

We offer an all-in-one platform providing insights, analyses, and workflows from material and manufacturing costing to negotiations and a collaborative quoting process, rather than acting solely as a reference tool.

To ensure a smooth and successful implementation of Luminovo, the following elements are beneficial:

Existing ERP system: While Luminovo is adaptable, having an Enterprise Resource Planning (ERP) system in place is ideal. Luminovo integrates with more than 40 ERP systems and other tools. Learn more about our integrations.

Collaborative mindset: A willingness to embrace new, streamlined processes will help your team quickly leverage Luminovo's benefits. Our intuitive user interface (UI) and user experience (UX) are perfectly designed for fast adoption.

Dedicated support: Our Customer Success team provides comprehensive support throughout your entire customer journey to ensure your project gets up and running efficiently.

Luminovo supports data exchange based on CSV files or via API interface with both ERP and PLM systems. We offer one-sided and double-sided integration options with our electronic supply chain solutions.

One-sided integration allows data to flow from your ERP or PLM into Luminovo, while double-sided integration ensures real-time synchronization of data between platforms in both directions. Our team helps fit the integration to your workflows, so your systems keep exchanging the right data.

View our Integration Center for more information.

Luminovo’s implementation process is designed to be fast and efficient. While integrating a new ERP system can take up to a year, Luminovo’s customers have reported experiencing first benefits after four weeks.

Our customer success team will guide you through every step of the process, ensuring that you start seeing improvements in workflow efficiency and supply chain transparency as soon as possible.

Luminovo is the first and only all-in-one solution built specifically for electronics procurement and quoting, connecting the whole supply chain from supplier to designer. We automate and streamline processes for the separate players as well as help them collaborate better together. Our software for supply chain management stands out with its modern, intuitive interface design. We make it easy to use for experts and beginners without sacrificing functionality.

Our tool streamlines complex tasks, allowing for quick onboarding while maintaining the depth needed for advanced users. Additionally, as software engineering and AI experts from outside the electronics industry, we bring a fresh perspective. By working closely with customers, we build a solution fitted to the industry needs while driving real disruption and transformation, blending external innovation with practical solutions.

We don’t offer a free trial, but we do provide a proof-of-value phase that includes a personalized introduction and onboarding, no commitment necessary.

Because our tool for supply chain management is comprehensive and tailored to your needs, a short setup is required before use. Our team will guide you through each step to ensure a smooth onboarding process.

This setup allows you to experience the full value of Luminovo in your specific workflow. For more information, please contact our sales team—they’re ready to help you get started!

Pricing for Luminovo depends on your specific needs and the scale of your business. We tailor our solutions to fit each customer’s unique requirements, ensuring you only pay for what you need. View our plans and pricing.

For detailed pricing information and a customized quote, please contact our sales team – they’ll be happy to discuss options that work best for you!

At Luminovo, data security is a top priority. We are proud to be ISO 27001 certified, which demonstrates our commitment to maintaining the highest standards of information security management. We use industry-standard encryption protocols both at rest and in transit to ensure that your data is always protected.

Our platform for supply chain management is hosted on secure, compliant servers, and we follow strict data privacy guidelines to meet global security standards such as GDPR. Access to your data is limited to authorized personnel only, and we conduct regular security audits to prevent any vulnerabilities.

We offer dedicated, hands-on support to ensure you get the most out of Luminovo. Our customer success team is available for onboarding, training, and ongoing assistance, free of charge, except for a one-time implementation fee.

Depending on your needs, we offer various support levels, including email, phone, and in-app support, along with dedicated account managers. We also provide detailed documentation and a knowledge base to help you resolve common questions on your own.

Luminovo is used by customers around the world for electronics supply chain management. To find out more about our presence in your specific country and discuss relevant case studies or references, please reach out to our sales team. We’re happy to share how we’ve helped companies like yours.

Luminovo supports a wide range of file formats commonly used in the electronics industry, including CSV, Excel, and XML for BOMs, as well as Eagle or KiCad as native CAD files and ODB++ and Gerber files for PCBs.

We are continually adding support for additional formats to meet the diverse needs of our users.

Luminovo sources its data on compliance, lifecycle, availability, and pricing from a combination of trusted industry databases, supplier catalogs, and direct partnerships with component manufacturers and distributors.

We also aggregate real-time data feeds to ensure accuracy and timeliness.

This combination of sources allows us to provide up-to-date and reliable information on everything from component availability to environmental compliance and lifecycle status.

Luminovo offers several tiers (Starter, Advanced, Professional, Enterprise) based on factors like your annual electronics procurement spend or the number of new assemblies per year. Pricing is customized to your specific needs, so exact figures are not listed online. To get a quote tailored to your company, you need to contact our sales team.

The best plan depends on your scale. The tiers are generally aligned with annual electronics procurement spend: Starter (up to €5M), Advanced (up to €10M), Professional (up to €25M), and Enterprise (over €25M). For the Configure-Price-Quote module, tiers correspond to annual new assemblies: Starter (100), Advanced (250), Professional (500), and Enterprise (Custom). We recommend contacting sales to discuss your specific situation and find the best fit.

The platform is designed to unify your electronics supply chain, helping you reduce risk, cut costs, and eliminate inefficiencies in processes like quoting, component sourcing, and collaboration. It provides real-time data, automates manual tasks, and connects different players in the value chain. One-sided integration allows data to flow from your ERP or PLM into Luminovo, while double-sided integration ensures real-time synchronization of data between platforms in both directions. Our team helps fit the integration to your workflows, so your systems keep exchanging the right data.

The best way to get detailed pricing and see how Luminovo can work for you is to click the Contact Sales or Book a demo buttons on the page. Our team can then discuss your requirements, answer detailed questions, and provide a tailored quote.

Yes, you can enhance your setup with add-ons like Product Costing (for detailed manufacturing cost breakdowns), Customer Collaboration (a self-service portal for your customers), and Source-to-Contract (a dedicated negotiation management tool). Contact sales to discuss adding these to your plan.

Yes, integration with systems like ERP/PLM is supported. Starter, Advanced, and Professional plans offer uni-directional sync, while the Enterprise plan includes bi-directional sync, support for multiple integrations, and options for custom integrations. Our customer success team will guide you through every step of the process, ensuring that you start seeing improvements in workflow efficiency and supply chain transparency as soon as possible.

All plans provide access to the Luminovo platform, including features like the Global part library, Part intelligence, unlimited alerts and parametric searches, supplier/manufacturer preferences, supplier API connections, and ISO 27001 certified data security. See our features page here.

Luminovo has built strong partnerships over the years with distributors, brokers, PCB suppliers, ERP providers, and data service providers. Our aim is to integrate the most crucial data sources into the Luminovo platform, enabling customers to easily access all relevant information in one centralized tool.

Not necessarily. There are two types of partners: API partners and quote partners. API partners provide real-time stock and pricing data through an integrated API, which is the preferred method. However, quote partners can also participate without an API by manually responding to requests through Excel sheets.

An API partner integrates their system with Luminovo’s platform via an API, providing real-time stock and pricing data to customers. This lets transactions run automatically. A quote partner, on the other hand, participates manually by responding to quote requests via Excel sheets. Both types of partners are valuable, but the API option offers greater efficiency and real-time data access.

Partnering with Luminovo offers access to a global customer base, visibility within the electronics supply chain, and opportunities for business growth. Luminovo gives you one platform for managing quotes, ensuring that your products are easily accessible to potential buyers.

Yes, there is an implementation cost and an annual fee associated with becoming a partner. The exact amount depends on whether you join as an API partner or a quote partner. There are no additional costs like transaction fees or cost-per-click charges, and Luminovo acts solely as a communication tool, with the business relationship remaining directly between the supplier and the customer.

By partnering with Luminovo, your company will gain visibility with 400+ electronics manufacturers and OEMs worldwide. Your brand will be promoted through Luminovo’s webpage, newsletters, and social media channels like LinkedIn. This can enhance the global reach of your business and increase new customer opportunities.

The process starts by reaching out to Luminovo through their contact channels. You will then have an introductory meeting to discuss your business, followed by an evaluation of your services. After this assessment, Luminovo will determine whether you are best suited as an API partner or a quote partner. Once the partnership agreement is signed, integration and promotion of your business will begin.

After formalizing the partnership, Luminovo will promote your business through several channels, including their website, newsletters, and social media. Your company will also be listed as a supplier in customer accounts, making it easier for customers to request parts directly from you.

Yes, Luminovo serves as a communication platform, but the business relationship remains directly between you and your customers. This ensures that you maintain control over pricing, delivery, and any other aspects of your service without any intermediary interference.

Luminovo integrates your API with the highest security standards and supports contract-specific pricing through customer-specific API keys. This ensures that all interactions are safe and tailored to your agreements with individual customers.

Our data is sourced from a variety of reliable and verified industry databases, supplier catalogs, and real-time market data feeds. We partner with data services like IHS or Sluicebox to get lifecycle, compliance, and CO2 data.

We partner with a wide network of global suppliers, including leading component distributors and manufacturers. This ensures you have access to real-time data on parts availability, pricing, and lead times from trusted suppliers across the electronics industry.

Data security is a priority. Luminovo is ISO 27001 certified, employs encryption, adheres to GDPR, and offers features like secure logins and role-based access control to keep your information safe.

Luminovo deletes personal data after 30 days unless otherwise defined by law. Exceptions are data such as names and email addresses, which will be deleted at the end of the contract period. Deletion happens automatically in the relevant tools of our subprocessors. If no automatic deletion functionality is available, Luminovo’s Product Intelligence unit deletes personal data manually. For more in-depth information, please contact us at security@luminovo.com.

All customer data gets deleted by Luminovo 30 days after the agreement ends, or earlier upon written request by the customer (GTC 11.5).

Yes, personal data is shared with subprocessor tools. Among other things, we use these tools to ensure a great user experience and to help continuously improve our products.

Please find a list of the tools and the reason why we use them here.

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You can find a list of our technical and organizational measures (TOMs) in annex 3 of our Data Processing Agreement (DPA). We linked the list for you here.

For example, we use software such as Honeycomb to monitor our systems. We also have defined change management procedures to control and document changes to the software in order to minimize security risks.

We collect, store, and analyze log data in accordance with the requirements of our ISO 27001 certification. Our Incident Response Plan, which is also part of this certification, includes clearly defined steps for detecting, reporting, and responding to security incidents.

In addition, we conduct regular vulnerability scans and offer a bug bounty program. We reward relevant, confirmed security vulnerabilities reported to security@luminovo.com to help identify and fix potential threats early.

In the event of a data breach, we immediately conduct an investigation and notify the relevant stakeholders. This ensures swift, effective, and comprehensive measures are taken to mitigate any potential impact.

Yes. Everything is double opt-in and tenant-isolated. Suppliers decide access; customers maintain approved lists.

The system shows capability fit. If a supplier can’t price instantly (e.g., 8+ layers outside their capability), you’ll see “manual request” or “not capable,” and can route accordingly.

Gerber and ODB++, plus spec PDFs/drawings. The AI parses these into a structured digital twin (layers, drills, materials, finishes, panel constraints, etc.).

Access is double opt-in. You choose which suppliers can price your projects, and suppliers choose which customers see their prices. We digitize existing relationships; we don’t “resell” capacity.

It’s a firm price returned in minutes (often seconds) based on a normalized, machine-readable spec of your PCB. You upload Gerber/ODB++ (plus PDFs), we build a digital twin, and connected suppliers return prices instantly.

A request for quotation (RFQ) is a formal document sent to suppliers to ask for pricing on a specific list of parts or components. It's a critical step in the procurement process for EMS providers to determine the costs for a customer quote.

RFQ software helps EMS providers and OEMs request, manage, and compare supplier quotes efficiently. Luminovo automates the entire RFQ process from preparation to consolidation, so you can deliver accurate quotes faster.

Luminovo automates the most time-consuming parts of the process, including generating the RFQ, sending it to suppliers, and consolidating all responses into a single, easy-to-read format. It eliminates manual steps like copying data into spreadsheets, chasing suppliers, and reformatting quotes.

Suppliers use a dedicated portal to submit quotes in a structured format, supported by automated reminders, ensuring fast, complete responses. By using our supplier portal, you can get structured data directly from your suppliers, which eliminates the need for manual data entry from inconsistent file formats. This drastically reduces the risk of human error and ensures the data you use is reliable.

Yes. Our centralized dashboard gives you a single view of all outstanding RFQs, regardless of the project. You can easily track the status of multiple requests simultaneously, ensuring you never miss a deadline.

Yes, it does. Our API connects Luminovo to your essential business tools, including ERP and PLM systems. This ensures a transparent, enriched data flow across your entire organization and facilitates supply chain collaboration.

Luminovo's BOM management software is a comprehensive feature of our configure-price-quote (CPQ) tool for EMS, designed to streamline and automate the entire bill of materials (BOM) workflow for electronics. It centralizes data, de-escalates risks, optimizes sourcing, and enhances collaboration across your product development lifecycle.

Luminovo ensures accuracy through its AI-powered importer, which automatically recognizes and standardizes Manufacturer Part Numbers (MPNs)—even if there are typos. It instantly highlights missing information or inconsistencies, guided by "Smart Suggestions," drastically reducing manual errors and ensuring a perfectly clean BOM.

Yes, Luminovo fully supports multi-level BOM management. This allows you to effortlessly manage complex products with sub-assemblies and nested components, providing granular control and clarity over your entire product hierarchy.

Luminovo's BOM management tool proactively identifies risks by validating every part against real-time data for availability, lifecycle status (e.g., obsolescence), and compliance. It flags high-risk components and suggests approved alternates, with a clear BOM health dashboard to provide an at-a-glance overview of potential issues.

Absolutely. Luminovo offers a powerful REST API which allows integration with all essential business tools like ERP (Enterprise Resource Planning) and PLM (Product Lifecycle Management) systems. Data moves between these systems automatically, and workflows run across your whole organization.

Luminovo serves as a centralized BOM data hub, facilitating enhanced collaboration among engineering, procurement, manufacturing, and even external stakeholders. It provides a shared, single source of truth for all BOM information, ensuring everyone works with the most current and accurate data.

Yes. Luminovo provides tools for cost management by allowing you to track component pricing. It also enables optimized sourcing through instant comparisons of prices, lead times, and multiple vendor options using real-time market data, helping you make more profitable decisions.

Luminovo's BOM import process is uniquely fast due to its AI-powered MPN recognition, which intelligently identifies and matches parts even from unformatted data. Combined with flexible bulk actions and a guided workflow, it dramatically reduces the time spent on manual BOM validation and data scrubbing.

Luminovo includes robust version control features that allow you to track every BOM revision, assign version numbers, and perform visual side-by-side comparisons of changes. This ensures absolute traceability and a complete, transparent change history, avoiding costly mistakes.

Yes, Luminovo's BOM management software aids in ensuring compliance with relevant industry standards and regulations, including environmental (like RoHS, REACH) and safety requirements. By tracking part attributes and flags, it helps you meet regulatory obligations more efficiently.

A bill of materials (BOM) is a structured, hierarchical list detailing all components—such as raw materials, sub‑assemblies, parts, and their respective quantities—required to manufacture a product. In electronics, for instance, the BOM drives manufacturing, procurement, and cost-planning decisions.

Engineering BOM (EBOM): Defines the product as designed and is used during design and engineering stages.

Manufacturing BOM (MBOM): Focuses on actual production needs—including parts, packaging, and assembly considerations.

BOM management is the systematic process of creating, organizing, maintaining, and tracking BOM data across the product lifecycle. It ensures accuracy, collaboration, and traceability—from engineering and purchasing through manufacturing.

A well-managed BOM improves production planning, minimizes errors, optimizes procurement, supports cost control, and sustains compliance. It also enables teams—from design to supply chain—to collaborate efficiently and respond to changes with accuracy.