Full supply chain transparency: How TQ is setting a new standard in supplier relationship management with Luminovo

The TQ Group is setting new benchmarks in the electronics industry – not only in manufacturing, but also in the way supply chains are managed. With Luminovo, TQ has consistently evolved its procurement processes and established a standard that customers, suppliers, and auditors can all rely on. Complex requirements are mapped more systematically, audit readiness is available at any time without preparation, and the team gains the headspace to focus on what truly matters: strategic partnerships and future-proof procurement.

"With Luminovo, I don't just have a tool for quoting – I have a tool to manage my entire procurement." Christian Gerland, Head of Procurement, TQ Group

Growing complexity in a demanding market

The requirements of TQ's customers, particularly in aerospace and medical technology, are rising continuously. Beyond high manufacturing quality, they now expect complete compliance documentation, contractual transparency, and seamless records. At the same time, regulatory pressure is increasing, driven by legislation such as the German Supply Chain Due Diligence Act (LkSG) and annual material compliance requests like EMRT and CMRT.

As an EMS provider managing over 1,000 active suppliers, TQ must cascade these requirements across its entire supply chain in a way that is process-safe, auditable, and scalable – all while remaining ready to respond to near-weekly customer audits at a moment's notice.

Faced with growing demands, TQ recognised early on that digital support was the next logical step: away from Word forms and email coordination, towards a fully integrated process connecting procurement, accounting, legal, and Supplier Quality Management seamlessly. Luminovo is the central hub making this vision a reality and establishing a new quality standard.

"Before, it was writing emails, calling people. That showed us we needed software support to make our processes better and, at the same time, raise the level of process reliability and transparency." Christian Gerland, Head of Procurement, TQ Group

The solution: Luminovo as the central procurement tool

TQ could have purchased an off-the-shelf SRM solution and carefully evaluated the market. The decision to co-develop with Luminovo was a deliberate one: TQ wasn't looking for an isolated add-on, but a central procurement platform that seamlessly connects supplier management and sourcing while fully reflecting the unique processes of the electronics industry.

"Managing supplier relationships and quoting processes within the same ecosystem – that just made so much more sense to us." Christian Gerland, Head of Procurement, TQ Group

Today, TQ is focused on the first major milestone: supplier onboarding. Individually configurable questionnaires are sent directly to the supplier, who enters their own data, giving TQ full visibility of all information directly in Luminovo. All teams collaborate within a single shared process: procurement, accounting, legal, and Supplier Quality Management, without switching systems.

The result is not only a more efficient workflow, but a significantly higher level of process maturity. Depending on supplier type and risk category (i.e. whether a standard supplier or a manufacturer of safety-critical components) the process adapts automatically, ensuring all relevant information and agreements are complete.

The results: more customer trust, more time for strategic work

What customers and auditors see today

With Luminovo, TQ is establishing a new quality standard at the intersection of transparency, efficiency, and compliance. This not only strengthens internal processes, but also gives customers and auditors the confidence that they are working with a partner who handles complexity with professionalism.

"Having everything digital in Luminovo builds so much more trust compared to when I used to hand customers or auditors a Word form. They immediately see: system landscape, process. That's professional." Christian Gerland, Head of Procurement, TQ Group

Especially in industries like aerospace and medical technology, where weekly customer audits are the norm, a verifiable, standardised process is a concrete competitive advantage.

A standard that holds

100% of suppliers onboarded so far have accepted the new process without exception and without friction within the organisation.

"The entire organization adopted the new process very quickly and very smoothly – no complaints. That's the best sign for me." Christian Gerland, Head of Procurement, TQ Group

Outlook: connecting supplier management and project quoting seamlessly

The next milestone is the full integration of supplier management and project quoting. When TQ quotes a new customer project in the future, Luminovo will automatically show which suppliers already meet the relevant requirements, and where action is still needed. If a qualification is missing, the catch-up process starts directly from the platform, without switching systems, without manual coordination.

For TQ's customers, this means that before a project even begins, the entire supply chain is already confirmed to meet the agreed requirements – faster, more transparently, and with greater verifiability than ever before.

The fact that TQ is walking this path together with Luminovo is no coincidence. The co-development is built on genuine mutual trust and a shared goal: to fundamentally improve procurement in the electronics industry.

"What we've built together in such a short time is truly impressive. I'm looking forward to eventually managing my entire procurement in Luminovo." Christian Gerland, Head of Procurement, TQ Group