Boost win rates and relationships
Enable your customers to submit RfQs, manage project changes and receive status updates and inventory overviews all via a self-service collaboration portal. Enhance customer satisfaction and loyalty by delivering desired information swiftly.
ENABLE
Empower customers to manage their requests independently
Provide customers with the option of a self-service portal, where they can submit RfQs, manage orders, view their inventory as well as request project changes. Empower them to clean their BOMs themselves, reducing the need for back-and-forth communication while facilitating faster, more efficient project initiation.
Self-service upload of design data and other relevant files
Dedicated workflows for change requests
STREAMLINE
Provide real-time collaboration opportunities
Add comments to your projects and trigger notifications for collaborators to communicate efficiently and shorten or avoid response delays. Track all changes made throughout the progression of a project with our comprehensive audit trail.
Commenting with user tagging
Audit trail with all changes made to a project
Notifications for your customers for important events
MODERNISE
Offer a secure, digital and personalised way to collaborate
Make your communication and file exchange more secure than unencrypted email. Our customer portal encrypts all data in-transit and at-rest and is ISO 27001 certified. Adapt the look-and-feel to your company’s design, including your logo and your own URL.
ISO 27001 certification
Your custom branding for the whole portal