Industry: Electronic Manufacturing Service (EMS).

About the company: VISATRONIC is an EMS based in Mainhausen, Germany, specialising in electronic manufacturing with a focus on individual custom orders. Covering the entire process from prototype to mass production, VISATRONIC has been a user of Luminovo since early 2023. In addition to the core module for quotation handling, they also utilise the manufacturing module.

The challenge

At VISATRONIC, the request for quotation (RfQ) process was characterised by the use of various isolated solutions, including an enterprise resource planning (ERP) system, an application programme interface (API) for component inquiries, and complementary Excel sheets. Although efficiently utilised by experienced staff, the complexity of the process limited the realisation of its full potential. Recognising that a modern, fully integrated solution could further enhance efficiency, VISATRONIC sought an all-in-one solution for quotation creation.

The focus was not only on advancing the digitalisation of the process, but also on reducing manual steps, increasing process transparency, and facilitating the onboarding of new employees.

The decision

On the search for a comprehensive digital solution, VISATRONIC ultimately chose Luminovo. Its tailored solution for the EMS market, in particular, convinced the decision-makers.

"We were convinced by Luminovo’s coherent concept from bill of material (BOM) through manufacturing calculation, to the finished quotation." –– Simon Muratore, Authorised Signatory at VISATRONIC.

A short implementation time allowed VISATRONIC to quickly start using Luminovo, and within less than 4 weeks, the first customer requests could be processed.

Initial concerns about the ERP integration were promptly addressed by Luminovo, whose expertise and close cooperation with the major ERP providers, allowed a swift ERP connection for Visatronic.

The result

The introduction of Luminovo created a leaner and more transparent digital process for handling customer requests, fully meeting VISATRONIC's expectations. Particularly, the reduction in manual workload allows for even more efficient quotation creation.

This improvement is most noticeable in the prototype area. Current availabilities, conditions, and component lifecycle data can be determined within a short time span, enabling the quick processing of quotations.

In addition to efficiency gains in prototypes, VISATRONIC can also benefit in mass production from the new process. Luminovo manages to reduce the average workload per RfQ by a factor of 2x.

Beyond successes in the RfQ process, VISATRONIC also uses Luminovo's manufacturing and calculation module, having already mapped and structured all new product launches 100% in Luminovo.

A significant highlight for VISATRONIC users is Luminovo's continuous development. The rapid release of features and the incorporation of user feedback into software expansion make the application increasingly better from the users' perspective.

Moreover, Luminovo seamlessly integrates the necessary industry-specific knowledge into the solution, facilitating the quick onboarding of non-expert users. The elimination of manual checks also reduces error susceptibility, particularly in BOM processing.

In summary, through Luminovo, VISATRONIC succeeded in supporting its customers even faster in time-critical new launches, achieving a significant improvement in time-to-market.

For Simon Muratore, there is no doubt about Luminovo:

"A clear recommendation; the system is perfectly tailored to the EMS industry — without compromise."