Add-on

Customer collaboration

Make your customers happier with smooth team work

Enable your customers to submit RfQs, manage project changes and receive status updates and inventory overviews all via a self-service collaboration portal.

See how it works

See how it works

Trusted by 200+ electronics industry leaders

  • zollner logo
  • zollner logo
  • zollner logo
Customer Collaboration only works with the following product
PCB Electronic component
PCB Electronic component
PCB Electronic component

For EMS

Configure-price-quote

Automate quoting and win more deals

Explore the benefits of

Customer collaboration

Empower customers to manage requests independently

Self-service portal

Self-service portal

Self-service portal

Provide customers with the option of a self-service portal, where they can submit RfQs, manage orders, view their inventory as well as request project changes.

Faster project initiation

Faster project initiation

Faster project initiation

Empower them to clean their BOMs themselves, reducing the need for back-and-forth communication while facilitating faster, more efficient project initiation.

Avoid response delays with notifications and update tracking

Event notifications

Event notifications

Event notifications

Add comments to your projects and trigger notifications for collaborators to communicate efficiently and shorten or avoid response delays.

Audit trail

Audit trail

Audit trail

Track all changes made throughout the progression of a project with our comprehensive audit trail.

Work together in a secure, digital and personalised way

ISO 27001 certification

ISO 27001 certification

ISO 27001 certification

Make your communication and file exchange more secure than unencrypted email. Our customer collaboration portal encrypts all data in-transit and at-rest and is ISO 27001 certified.

Custom branding

Custom branding

Custom branding

Adapt the look-and-feel to your company’s design, including your logo and your own URL.

Feature highlights

All the features you need in Customer collaboration

RfQ Portal

Our RfQ Portal brings together all Luminovo capabilities into one comprehensive self-service portal for your clients. Allowing you to complete RfQ requests without manual effort whenever possible.

Self-service function

Instant checkout

Payment integration (via Stripe)

Manual quoting function

Branded login

Custom URL

B2B & B2C Enablement

Customer success stories

Zollner saves time and enhances collaboration with digital prototyping tool

“When we started with our prototyping portal we asked ourselves: are our customers ready for a browser-native digital interface to process their BOMs and interact with Zollner? And can we bring this to life while maintaining the highest level of quality and professionalism our customers have come to expect from Zollner? I’m happy to say that a year and a half later, the answer to both is a resounding yes.”

Problem

Zollner Elektronik AG always had a highly elaborate and professional quoting process which was excellently cut out for series production. Running a prototype through this system would, however, take more than a week. To better cope with supply chain uncertainties particularly exposed during Covid and prepare for the expected industry growth, Zollner decided to invest in process digitisation, automation and a focus on enhanced collaboration.

Solution

Partnering with Luminovo, Zollner has implemented a Rapid Sample prototyping portal that has cut down the time needed for a prototype quote from weeks to a couple of hours. They’ve achieved enhanced transparency and collaboration, process efficiency and thereby future readiness in their supply chain operations.

Read the full article

Zollner saves time and enhances collaboration with digital prototyping tool

“When we started with our prototyping portal we asked ourselves: are our customers ready for a browser-native digital interface to process their BOMs and interact with Zollner? And can we bring this to life while maintaining the highest level of quality and professionalism our customers have come to expect from Zollner? I’m happy to say that a year and a half later, the answer to both is a resounding yes.”

Problem

Zollner Elektronik AG always had a highly elaborate and professional quoting process which was excellently cut out for series production. Running a prototype through this system would, however, take more than a week. To better cope with supply chain uncertainties particularly exposed during Covid and prepare for the expected industry growth, Zollner decided to invest in process digitisation, automation and a focus on enhanced collaboration.

Solution

Partnering with Luminovo, Zollner has implemented a Rapid Sample prototyping portal that has cut down the time needed for a prototype quote from weeks to a couple of hours. They’ve achieved enhanced transparency and collaboration, process efficiency and thereby future readiness in their supply chain operations.

Read the full article

Zollner saves time and enhances collaboration with digital prototyping tool

“When we started with our prototyping portal we asked ourselves: are our customers ready for a browser-native digital interface to process their BOMs and interact with Zollner? And can we bring this to life while maintaining the highest level of quality and professionalism our customers have come to expect from Zollner? I’m happy to say that a year and a half later, the answer to both is a resounding yes.”

Problem

Zollner Elektronik AG always had a highly elaborate and professional quoting process which was excellently cut out for series production. Running a prototype through this system would, however, take more than a week. To better cope with supply chain uncertainties particularly exposed during Covid and prepare for the expected industry growth, Zollner decided to invest in process digitisation, automation and a focus on enhanced collaboration.

Solution

Partnering with Luminovo, Zollner has implemented a Rapid Sample prototyping portal that has cut down the time needed for a prototype quote from weeks to a couple of hours. They’ve achieved enhanced transparency and collaboration, process efficiency and thereby future readiness in their supply chain operations.

Read the full article

sebastian schaal
inga schwarz
patrick perner

Schedule a free demo with us
or access a product video

Schedule a free demo with us
or access a product video

Let our product specialists guide you through the tool, touch upon all functionalities relevant for your individual use case and answer all your questions directly.