Industry: Electronics Manufacturing Service (EMS).

About the company: esw GmbH, also known as electronic service willms GmbH & Co. KG, is a medium-sized company located at the tri-border area of Germany, Belgium, and the Netherlands. Since its founding in 1985, esw has evolved from a simple manufacturing service provider to a comprehensive system supplier for industrial electronics, communication, medical technology, automotive technology, and more. esw is certified and offers modern, efficient electronics manufacturing with a comprehensive full service that includes material procurement, SMD and THT assembly, system testing and logistics.

The challenge

Before implementing Luminovo, esw GmbH used another software solution but faced several challenges in the material and production calculation process:

• Long lead times for material calculations.

• High manual effort for BOM uploads and calculations.

• Non-intuitive user interface and paid updates.

• Need for a notification function for "components" during supply chain issues.

The decision

The decision of esw GmbH to choose Luminovo was based on several positive experiences:

• First-class support during evaluation.

• Easy-to-understand user interface.

• Significant time savings of 50% compared to the previous software.

Everyday benefits & results

By using Luminovo, esw GmbH achieved the following improvements:

• Reduction of quotation processing from 25 to under 15 working days.

• Decreased manual effort for BOM upload and quick recalculations for order changes.

• Ability to specify supplier preferences and ensure the best price selection.

• Introduction of a promising customer portal to improve customer relationships.

• Improve additional processes such as long-term supplier declarations (LTSD), and compliance & obsolescence management.

What impressed esw GmbH the most?

esw GmbH was particularly impressed by Luminovo's quick and reliable support: "We had other providers who left us alone with the product or project after the sale and from whom we didn’t hear anything for ages. Luminovo, on the other hand, is very dynamic in this regard. You always feel taken care of and supported. If we need assistance or an adjustment is required, Luminovo always responds very quickly to our inquiries and ensures that we are helped." – Nicole Mika, Project Manager at esw GmbH.

Luminovo supports esw GmbH in achieving their business goals by providing a feature-rich and clear platform that delivers information that an ERP system cannot provide. It consolidates and updates component data, PCB data, and material and manufacturing costs and offers a live status of assemblies with an overview of delivery times, compliance, EOL status, and costs.

The best Luminovo feature?

esw GmbH is particularly satisfied with Luminovo's sourcing module, which offers automated best price analysis based on preferences from all offers. The user interface and the quick implementation of change requests were also positively highlighted. The manufacturing module is mainly used to determine technical information and offers significant time advantages.

"Preparing the BOM used to be very time-consuming and tedious. With Luminovo, everything is designed to be modern and fluid. Luminovo saves a lot of time, especially in material calculation, which is now much faster."